modem help needed

[nickc]

maybe one of you can help! i redid windows xp on this system last week (formatted)and had trouble with being able to connect to the internet. in this area where i am at the only way to conect is by modem. i knew how to set up my isp and was not worried about that until i went to get online and nothiing would work, the easiest fix was to take my computer to the isp, they build a lot of computers for people around here and there are no computer shops in this area altho i was aware that they did not like linking with two modems on one conection,which i have been doing for years and works well for downloading, uploading, and getting pics, i conected at  96.00 to 98.60 compared with the now 57.6 kbs, the gentlemen  at there shop messed with several things and u see what i have now. is  there anyone out there that can tell me what he did  to not let me conect any faster?

please help!

 

[Mephisto_kur]

There are two ways he could have messed with you.  One is that he has "separated" the modems so that they do not shotgun, or he may have put a limit on your account so that you can only maintain one connection at a time.  Do this:

Click Start
Click Run
type cmd and hit enter
at the prompt, type ipconfig and hit enter

Tell me what you see there and I may be able to help you see what's going on.  I won't be back online til Sunday night, tho, so if I'm not answering please have patience!

[nickc]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\xxxx>ipconfig

Windows IP Configuration


PPP adapter wtrt.net:

        Connection-specific DNS Suffix  . :
        IP Address. . . . . . . . . . . . : 63.94.4.123
        Subnet Mask . . . . . . . . . . . : 255.255.255.255
        Default Gateway . . . . . . . . . : 63.94.4.123

C:\Documents and Settings\xxxx>


this is what that screen says

[Mephisto_kur]

Alright, what that tells me is that you only have one connection to the ISP.  Chances are, he disabled shotgunning ot get one of the modems to work.

[nickc]

Thanks Mesphisto_kur I took what you said to thought and desided to disconect the modems, uninstall them restart Windows, then shut down windows, reinstall the modems and let windows reinstall them. Once I did this I seem to be connecting a whole lot faster again.

Thank you


my screen now says


PPP adapter wtrt.net:

Connection_specific DNS Sufix  . :
IP Address.....................................:208.246.8.20
Subnet Mask..................................:255.255.255.255
Default Gateway.............................:208.246.8.20


Thank You once again .

 

[Mephisto_kur]

What's funny is it still looks like only one connection.  Maybe that is how Windows XP using Shotgun.  Back in the old days (god, almost a decade now) when I first played with Shotgun, it showed as two connections.  So I steared you the right way with the wrong advice... <shrug>  Hey, it works, what can I say.  I'm a genius!